{"id":17,"date":"2024-03-18T09:26:36","date_gmt":"2024-03-18T09:26:36","guid":{"rendered":"https:\/\/ladecheteque.mu\/?page_id=17"},"modified":"2024-09-06T13:06:54","modified_gmt":"2024-09-06T13:06:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/ladecheteque.mu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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F.A.Q<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
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What can I sale on La D\u00e9chet\u00e8que.mu. platform?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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I can sale all materials related to construction or renovation of a house. As well as decorative objects (e.g. lights, garden equipment) that I no longer use and that are still in good condition so that another person can benefit from them.<\/p>\n

No glass or plastic bottles, no cardboard, no clothes, no household appliances, no leisure equipment (e.g. bicycles, toys, etc.) no vehicles spare parts.<\/p>\n

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Why? There are already solutions in Mauritius for these materials. Here are some examples to guide you:<\/b><\/p>\n

Clothes<\/b><\/p>\n

\u2013 The good Shop https:\/\/thegoodshop.mu<\/a><\/p>\n

\u2013 Double Life https:\/\/doublelife.shop<\/a><\/p>\n

\u2013 Ju & Marinette https:\/\/www.facebook.com\/juetmarinette\/<\/a><\/p>\n

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Glass<\/b><\/p>\n

\u2013 Mauritian glass gallery https:\/\/phoenixbev.mu\/index.php\/en\/glass_gallery-50<\/a><\/p>\n

\u2013 Plancton https:\/\/www.facebook.com\/plankton.recycling\/<\/a><\/p>\n

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Paper<\/b><\/p>\n

\u2013 Mafta https:\/\/www.facebook.com\/maftainternational<\/a><\/p>\n

\u2013 Mission verte https:\/\/missionverte.org\/les-points-de-depot-de-tri-de-mission-verte<\/a><\/p>\n

\u2013 We Cycle https:\/\/wecycle.mu\/on-the-map<\/a><\/p>\n

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Plastic<\/b><\/p>\n

\u2013 We-recycle https:\/\/www.we-recyclemauritius.org<\/a><\/p>\n

\u2013 Wecycle https:\/\/wecycle.mu\/on-the-map<\/a><\/p>\n

\u2013 Green impact https:\/\/www.facebook.com\/greenimpactmauritius\/<\/a><\/p>\n

\u2013 Recyclean https:\/\/www.facebook.com\/recycleanltd\/<\/a><\/p>\n

\u2013 Reso Green https:\/\/reso-green-ltd-recyclage-du-plastique.business.site\/<\/a><\/p>\n

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Electrical, electronic and household waste<\/b><\/p>\n

\u2013 BEM https:\/\/bemrecycling.com\/en\/<\/a><\/p>\n

\u2013 Viredo<\/p>\n

Zero Waste Mauritius map :\u00a0 https:\/\/www.facebook.com\/yesnosolutionsmauritius\/<\/a><\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Does it cost something to register on the D\u00e9chet\u00e8que.mu?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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It is free if I am an individual, I just need to open an account.<\/p>\n

Here is the link to register https:\/\/marketplace.ladecheteque.mu\/customer\/register<\/a><\/p>\n

If I am a company, an annual membership is required as well as the signature of an NDA.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Is there extra fees?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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La market place prend 25% de commission sur les ventes effectu\u00e9es pour faire fonctionner le service. Le vendeur supportera la charge de la commission bancaire pour les paiements par carte s\u2019il en est. Le transfert bancaire ou Juice est non surtax\u00e9.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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How do I get paid for the sale of my products?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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Une fois que La D\u00e9chet\u00e8que.mu re\u00e7oit le paiement de l\u2019acheteur, que l\u2019acheteur a r\u00e9cup\u00e9r\u00e9 son produit, que vous avez valid\u00e9 le pickup sur votre profil vendeur, vous recevrez alors le montant de la vente sur votre compte bancaire, moins la commission de La D\u00e9chet\u00e8que.mu. (25%)<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Are the payments secure?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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Thanks to MIPS online payment platform, all transactions are secure.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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How are my personal data processed? Can anyone have access to it?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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The personal data you provide to la D\u00e9chet\u00e8que.mu are confidential. You can find all our general conditions here -> https:\/\/ladecheteque.mu\/cgv\/<\/a><\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Can I withdraw my product if I don\u2019t want to sell it anymore?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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Of course, if I change my mind, I can remove my product. I simply go to my profile and remove it. Of course only if there is no order already pending on this object.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Where are your premises?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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For all online payment, you will receive the address of the seller once payment is confirmed. To come visit us, kindly make your way to Nouvelle Usine Flor\u00e9al<\/a>.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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What is the average price I should display?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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If you are a seller, we propose you to post a price between 50-80% of the new purchase price . La D\u00e9chet\u00e8que.mu does not impose any price range but suggests that it corresponds to the local second-hand market and that it is reasonable to attract the potential buyer.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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Why do I have to be careful to fill in the product sheet?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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For your product to be well presented, and inspire the potential client to buy.<\/p>\n

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The picture:<\/b> this is the first thing that attracts a buyer, so it must be as clear as possible and you can add as many photos as you want to show several angles. Check the size allowed before download your photo ( 800\u00d7800)<\/p>\n

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The weight: <\/b>to let the buyer know what arrangements to make when they come to pick up the material. AND because you are participating in the circular economy it is important to have data to value the amount of waste avoided.<\/p>\n

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The size:<\/b> in order to tell the buyer what kind of transport he has to foresee to get the product he has ordered.<\/p>\n

The inventory:<\/b> to keep the quantity available up to date to avoid disappointment for the customer.<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n

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What are the advantages of buying reused materials?<\/p>\r\n <\/div>\r\n <\/div>\r\n

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La D\u00e9ch\u00e9t\u00e8que.mu is a platform that brings together waste\u2019s holders (e.g. professionals in the construction and real estate industries, ther industries, or individuals) and reusers.<\/p>\n

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We act within the framework of the circular economy, by becoming a buyer or seller with us, you become a responsible buyer, or consom\u2019actor and thus avoid the production of waste on our island.<\/p>\n

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Our platform has many advantages:<\/p>\n

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